Common Questions

Who creates these wonderful designs?
All designs begin as intricate collages created with scissors, colored paper and glue by R. Nichols. This is a skill R. Nichols learned in 6th grade. To learn more about the artist click here.

What is personalization?
Personalization is when we print a name on a note card. All of regular sized note cards can be personalized for an additional $2.00 per box. Our personalization experts find the perfect location on the card to print your name. Depending on the design, the name may be printed on the top, bottom or even inside the card. All names are printed in our standard R. Nichols font.
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What can be personalized?
Large flat note cards and small folded note cards can all be personalized. Other products including Gift Enclosures can not be personalized.

What is your return policy?
We accept returns on unused product. No returns are accepted on personalized product. Please ship your product packed in the same or similar manner as it was shipped to you and include an explanation for your return. All returns should be sent to:
R. Nichols, Returns Department
2910 Corrine Drive
Orlando, FL 32803

What are your USA shipping rates?
Our shipping is price based.
Sales up to $9.99 shipping is $2.95
Sales from $10.00 - 14.99 shipping is $4.95
Sales from $15.00 - 30.99 shipping is $6.95
Sales from $31.00 - $99.99 shipping is $8.95
Sales from $100.00-149.99 shipping is $10.95
Sales from $150.00-199.99 shipping is $14.95
Sales $200 and up shipping is $16.95

Do you ship overnight?
Yes, we gladly ship any United States order next day or 2nd day air. Next day air is a flat rate of $55 and 2nd day air is a flat rate of $35.

What are your International shipping rates?
Sales up to $99.99 shipping is $25.00
Sales from $100.00-199.99 shipping is $35.00
Sales $200 and up shipping is $45.00

Does R. Nichols do any custom design projects?
Yes, we create custom designs and illustrations projects for clients. Please contact us at design@r-nichols.com to discuss any custom design work.